Because of the COVID-19 pandemic, organizations everywhere are looking for business software that supports virtual communication. Businesses, government agencies, and non-profit organizations along with schools and educational institutions are grappling with the challenges of acquiring remote-working and e-learning technology given liquidity constraints during the pandemic. In response, a number of business software and services companies are rolling out free products and services as well as free customer upgrades to more advanced tools to help organizations cope. Sourced from Forbes, these are some of the products and services already out there.

Are you an NGO, governmental organization or school?  These tools can help you to stay on top of your employees and smooth the communication among your team.


Focus: Planning software
Offer: For qualifying nonprofits, government agencies, and other organizations, the platform is free for 90 days to help accelerate their response to the crisis by helping with staff scheduling and call-center rosters.

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Quick Base

Focus: Digital-workflow management
Offer: Healthcare providers, governments, educational institutions and nonprofits can get free access to Quick Base software that helps them digitize workflows through September 30.

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Focus: Electronic signatures for documents

Offer: PandaDoc has created a free e-signature service with no limits to the number of documents that a user can manage via it.

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Focus: Cloud content collaboration and storage plus electronic agreements
Offer: Dropbox and HelloSign Enterprise will be free for six months for nonprofits and NGOs involved in the battle against COVID-19.

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Focus: Process management and CRM
Offer: Through October 1, organizations battling COVID-19 can request free access to help with things such as case management, message handling and call processing.

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Are you a businessperson struggling with suppliers and customers?

Focus: Payment processing

Offer: Businesses that are experiencing a sharp decline in their revenues can get a free, three-month subscription to the service to run payables and receivables remotely.

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Focus: Cloud-based sales and support
Offer: Freshworks is offering their tools for free for the next 6 months to small businesses assisting your customer queries and some elements of remote work. Mid-sized companies can use chatbots from the company via its WhatsApp integration for free too.

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Are you having difficulties hiring new staff?


Focus: Recruitment software and video interviews
Offer: The company has made its live video interview and assessment capabilities free to all organizations for at least 60 days

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Do you want to create your own website?


Focus: Website creation and management
Offer: Yahoo Small Business is offering a free package of services that lets companies do things like create a web presence and manage email accounts.

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